Privacy Policy

1. Introduction

Lava Agency d.o.o. (PIB: 105966587, MB: 20499591), operator of the MemberHub platform ("we", "our", "us"), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store information when you use our platform.

2. Data We Collect

We collect personal data necessary to provide our services, including name, email address, company affiliation, and usage data. Employee data (name, email, photo) is provided by the employer company.

3. How We Use Your Data

Your data is used to provide access to the MemberHub platform, send relevant notifications and benefit updates, and improve our services. We do not sell your data to third parties.

4. Data Storage & Security

All data is stored on secure servers within the EU. We apply industry-standard encryption and access controls to protect your information.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. Employees may contact their employer's HR team, who can manage data through the MemberHub portal.

6. Contact

For any privacy-related questions or requests, please contact us at contact@memberhub.rs or by mail: Lava Agency d.o.o., office@lavaads.rs.